大连君悦酒店常用英语训练营②

如何问候及陪同我们的客人

How to greet and escort our guests

先生您好，欢迎光临大堂吧。有什么可以帮到您吗？

Good afternoon, sir. Welcome to The Lounge. How may I assist you?

我想喝点儿东西。

Yes, I'd like something to drink.

请问您几位呐？

How many persons in your party.

就我自己。

Just myself.

这边请。您看窗边的座位可以吗？

This way please. How about the seat by the window.

如何介绍客人房间设施

How to explain the features of the guestroom

可以为您介绍一下房间的设施吗？

May I introduce the room facilities for you?

如果客人表示不需要，我们要怎么说？

What do we say if the Guest says “No”?

祝您入住愉快。如您之后需要任何帮助请按下电话上宾客服务按键与我们联系 / 请按0接通我们的宾客服务中心。

Wish you have a pleasant stay with us. If you require any further assistance please press the Guest Services button on the telephone / please press zero on the telephone to connect our Guest service Center. 

如果客人表示欢迎，我们要怎么说？

What do we say if the Guest says “Yes”?

请将您的房卡插入取电槽。傍边是“请勿打扰”开关。在门的背后是紧急疏散指示图。

Please insert the room key in the power slot.  Next is "Do Not Disturb" button. Behind the door is the emergency exit plan.

在左边 / 右边是卫生间，我们为您配备了全自动马桶。

The toilet is on the left / right, we have fully automatic toilet for you.

这里是您的衣帽间，您可以在上方发现熨斗及逃生安全用品，侧面为您准备了熨衣板，抽屉中您可以看到您的拖鞋及洗衣袋等用品。

This is your cloakroom, you can find escape safety supplies and the iron on the top, next is the ironing board, in the drawer you could see the slippers; laundry bag and other supplies.

空调控制器安置在这里，您可以通过调节风速来控制温度。

Here is air conditioning control panel to adjust temperature by using fan speed button.

这里是迷你吧，其中的酒水及食品会按照价目表上收取费用。这里是保险箱，请查看上面的使用方法。

This is Mini Bar, the drinks and food will be charged according to the price list. And this is your safe, the usage is in the above.

写字桌这边，配备了多种数据线接口及宽带接口，同时也为您提供免费的无线宽带。

Your work desk is equipped with the data line and broadband connection. Also we have free WiFi for you.

您会在床头看到房间的电源总控开关，但阅读灯是需要单独开关控制的。电动窗帘的开关您可以在床头 / 窗边看到。

You will see the Master Lighting control beside your bed head, but reading light control is separated. The control of electronic curtain can be seen by the bed head / window.

这里是盥洗间，您可以在抽屉中看到电吹风。

This is bathroom, you will see the hair dryer in the drawer.

房间设施介绍完了，还是什么可以帮您的吗？

Is there anything else I may assist you.

祝您入住愉快。如您之后需要任何帮助请按下电话上宾客服务按键与我们联系 / 请按0接通我们的宾客服务中心。

Wish you have a pleasant stay with us. If you require any further assistance please press the Guest Services button on the telephone / please press zero on the telephone to connect our Guest service Center.